1. Introduction

Welcome to Idem Negotium. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions in full. If you disagree with any part of these terms, please do not use our services.

2. Definitions

"Website” refers to Idem Negotium’s online platform. “User” means any individual who accesses or uses our services. “Services” refer to all products, content, and services provided by Idem Negotium. “Content” means all forms of text, images, videos, and other materials made available through our website.

3. Eligibility and Registration

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you affirm that you are eligible to use our services and that all information provided during registration is accurate and up-to-date.

4. License to Use the Website

Idem Negotium grants you a limited license to access and use our services for personal or internal business purposes. This license does not include any resale or commercial use of our services without our express written consent.

5. Prohibited Conduct

Users are prohibited from using the website for any unlawful or harmful purpose. This includes, but is not limited to, the distribution of harmful software, spamming, harassment, or the posting of unauthorized copyrighted material.

6. Refund Policy

Our refund policy is designed to ensure that customers have a fair and transparent process for requesting refunds. Please review the following guidelines:

6.1 Eligibility for Refunds

Refunds will be considered under the following circumstances: Technical Issues: If technical issues prevent you from accessing or using the services you have purchased, you may request a refund. You must provide evidence of the issue and allow our support team reasonable time to resolve it. Unauthorized Transactions: If an unauthorized transaction is detected on your account, contact our support team immediately. Refunds will be issued upon verification of fraudulent or unauthorized activity. Duplicate Payments: If you were charged more than once for the same service, notify us, and we will issue a refund for the duplicate transaction(s). Accidental Purchase: Refunds for accidental purchases will be reviewed on a case-by-case basis.

6.2 Subscription Cancellations

Monthly Subscriptions: Refunds are not issued for partially used subscription periods. You may cancel your subscription at any time, and you will continue to have access to the services until the end of your current billing cycle. Annual Subscriptions: Refunds may be issued on a pro-rata basis for the remaining period if the request is made within the first 30 days of purchase.

6.3 Non-Refundable Circumstances

Refunds will not be granted in the following cases: Change of mind or dissatisfaction with the content after accessing it. Violation of our Terms of Service. Fully utilized, downloaded, or consumed digital services.

6.4 How to Request a Refund

To request a refund, please contact our support team at [email protected]. Provide your account information, purchase details, and a description of the issue or reason for the refund request. Our team will review and respond within 3-5 business days.

6.5 Processing Time

If your refund request is approved, please allow 7-10 business days for the refund to be processed and reflected in your original payment method.

7. Complaint Policy and Takedown Procedures

We are committed to resolving complaints fairly and promptly. If you have a complaint regarding any content on our platform or believe content to be illegal or non-consensual, you can file a complaint as outlined below:

7.1 Reporting a Complaint

For copyright-related takedown requests, please use our dedicated DMCA page. Upon receipt of a complaint: We will disable the content in question pending further investigation. If the broadcaster challenges the takedown request, we will ask for supporting documentation to demonstrate compliance with intellectual property rights.

7.2 Complaint Resolution

Upon receiving a complaint, we will: Review and take appropriate steps within 7 business days. Request additional information if needed. Investigate the complaint and take one of the following actions: If the content is deemed unlawful or non-consensual, it will be removed immediately, and you will be notified. If the content is deemed lawful or consensual, you will be notified of our decision.

7.3 Dispute Resolution

Any disputes regarding our decision on non-consensual content will be submitted to a neutral arbitration association at our expense.

8. Modifications to Services and Prices

We reserve the right to modify or discontinue any service at any time without prior notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuation of services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Idem Negotium and its affiliates from any claim or demand, including reasonable attorney fees, made by any third-party due to or arising out of your breach of these terms or your violation of any law or the rights of a third party.

10. Limitation of Liability

Idem Negotium shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services, even if we have been advised of the possibility of such damages.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Idem Negotium operates.

12. Policy Updates

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically.

13. Contact Us

If you have any questions or concerns regarding these terms and conditions, please feel free to reach out to our support team at [email protected].